FAQ's

How Long Will It Take to Receive My Order?
As all pieces are custom printed, please allow 2-3 weeks for delivery. If the piece is needed sooner, please specify that date in your order and we will do everything we can to try to meet your needs.

Choosing Your Paper Type

Fine Art Paper (100% Cotton Rag): Is preferred for custom name and capital letter prints, intended to be framed. It has a natural, fibrous texture, a matte finish and gives prints a traditional, fine art look. The ink absorbs well into the fibers, leading to rich, vibrant colors with a slight softness due to the texture. It is durable, archival quality, and resists fading and deterioration over time. It is considered museum quality.

 

Premium Poster Paper: Is a good choice for affordable Giclée prints with a bright, sharp look. Our Poster Paper is resin-coated (a double weight 200 gsm), not 100% cotton, making it more affordable, but less archival. It can be framed or treated like a poster and placed directly on the wall. It has a smooth matte finish, and is lighter and more flexible than cotton paper. It has decent ink absorption, though less vibrant and saturated than fine art paper. It's cooler, bright white surface enhances contrast.

Adhesive-Backed Fabric: Is often preferred for our larger word prints and prints that are intended to be placed, unframed, directly on walls or doors in bedrooms, playrooms, schools, and offices where kids can get close and even touch (gently) the artworks. It's designed for easy application and repositioning on various surfaces, where durability and ease of use are prioritized over archival quality. It has a fabric-like finish, a semi-matte quality and is easily repositioned. The fabric surface allows for good color saturation, but may not achieve the same depth and vibrancy as cotton rag paper. Colors can appear slightly muted or softer, and fine details might be less sharp due to the fabric texture.

Choosing Your Name Print Size

For All Names: All sizes are in inches and include only the printed image. Fine Art prints have a 1/2-inch white border on all sides. Adhesive-Backed Fabric prints have a 1/4-inch border, because they need not be framed.  You may choose a larger size print for fewer letters. Just don't exceed the number of letters in the print size you choose. Prints on Adhesive-Backed Fabric are available in larger sizes to ensure good print quality.

 

For Child Names: Choose the size print based on the total number of letters in the name(s).

 

For Child Names with a Birthdate or "Room": Count only the number of letters in the name(s), not including the “'s”, birthdate or "Room."

 

For Adult Names: Count the number of letters in the name(s), not including the title (Ms., Mr., etc.).

 

Choosing Your Word Print Size

Plan to display these beauties where kids can get an up-close look. All sizes are in inches and include only the printed image. Choose either a horizontal or vertical orientation. The first dimension is the horizontal size, the second is the vertical.

 

Fine Art and Poster Paper prints have a 1/2-inch white border on all sides. Adhesive-Backed Fabric prints have a 1/4-inch border because they need not be framed.  For a great fit, be sure to measure the area you plan to place your print. The vertical sizes are easier to locate in corners and on doors. Prints on Adhesive-Backed Fabric are larger to ensure good print quality.

 

To Frame or Not To Frame?
Your prints on Fine Art Paper should be framed to protect and maintain the artwork. Poster Paper prints can be framed to protect the art, or hung directly on the wall, treated like a poster. The Adhesive-Backed Fabric prints, need not be framed. They are designed to be applied directly to the wall, door or other relatively smooth, dry surface. Adhesive-Backed Fabric prints can also be relocated, as a child grows, from above the crib or changing table, to the wall near the bed or playroom area, where your growing child can get a closer look. They can also be relocated when you move or your child changes rooms; just save the paper backing for re-use.

How Do I Frame My Gorgeous Print?
Some of our prints are standard sizes and can be framed quite easily with readily available store bought frames. If your print was shipped flat, use the backer board that came with your print on the back and the mat that comes with your frame. If your print is larger, it will be shipped rolled in a box, with no backer board. An odd or large size print will require a custom frame. Custom frames can be purchased online or at a local frame shop. You can also order frames to size, or purchase them as a kit to put together yourself. Hang your print away from direct sunlight, and UV glass would be a smart choice.

Can You Make a Custom Word or Phrase?
Yes! Send your request to info@artnletters.com and we will let you know what we can do. We will not produce words that may be offensive, racist, or otherwise inappropriate for children. Simply email info@artnletters.com with a description of the word(s) and size print you would like. We will reply to you with a quote based on your request.

What Does "Giclée" Mean?
Interesting question. Giclée (pronounced jee'clay) is an art print made with an ink jet printer using the highest archival-quality inks and surfaces. The word comes from French, meaning to spray, which is exactly what an ink jet printer does. The term giclée originated in the early 1990s by a print maker whose aim was to distinguish the higher quality prints he was making from the negatively perceived term "inkjet." Over time, the usage of the word has evolved to be a catch all term for quality and best printing practices, using archival inks and printing with an increased resolution and color gamut.  Archival inks are designed to resist fading and the chemical composition allows the ink to hold fast to the printed surface. Archival ink will not "run" even if exposed to a moderate amount of moisture.

Have More Questions?

Contact us at info@artnletters.com