FAQ's

How Long Will It Take to Receive My Order?
As all pieces are custom printed, please allow 2-3 weeks for delivery. If the piece is needed sooner, please specify that date in your order and we will do everything we can to try to meet your needs.

How Do I Frame My Gorgeous Print?
Some of our prints are standard sizes and can be framed quite easily with readily available store bought frames. If your print was shipped flat, use the backer board that came with your print on the back and the mat that comes with your frame. If your print is larger, it will have been shipped, rolled in a box, with no backer board. An odd or large size print will require a custom frame, which can be pricey. Custom frames can be purchased online or at a local frame shop. You can also order frames to size, or purchase them as a kit to put together yourself. It is best to keep your print away from any direct sunlight, so UV glass would be a smart choice.

Tips for Getting the Most Enjoyment From Your Art'n Letters Art
To preserve the rich colors and clarity of your prints, it is best not to hang your artwork in direct sunlight. For your adhesive-backed fabric prints, we recommend you save the backing material, so you can reuse it to preserve the adhesive backing if you want to relocate your adhesive-backed print.

Can You Make a Custom Word or Phrase?
Yes! Send your request to info@artnletters.com and we will let you know what we can do. We will not produce words that may be offensive, racist, or otherwise inappropriate for children. Simply email info@artnletters.com with a description of the word(s) and size print you would like. We will reply to you with a quote based on your request.

What Does "Giclée" Mean?
Interesting question. Giclée (pronounced jee'clay) is an art print made with an ink jet printer using the highest archival-quality inks and surfaces. The word comes from French, meaning to spray, which is exactly what an ink jet printer does. The term giclée originated in the early 1990s by a print maker whose aim was to distinguish the higher quality prints he was making from the negatively perceived term "inkjet." Over time, the usage of the word has evolved to be a catch all term for quality and best printing practices, using archival inks and printing with an increased resolution and color gamut.  Archival inks are designed to resist fading and the chemical composition allows the ink to hold fast to the printed surface. Archival ink will not "run" even if exposed to a moderate amount of moisture.

Have More Questions?

Please reach out to us at info@artnletters.com